Shipping policy
Shipping Policy
Made-to-Order Products
Every order is printed especially for you after we receive it. This print-on-demand approach helps us reduce waste and offer you high quality photography prints.
Processing Time
Please allow 3-5 business days for us to carefully print and prepare your order before shipping.
Shipping Methods & Delivery Times
- India: 7-14 business days after production
- International: 10-21 business days after production
Delivery times may vary depending on your location and shipping zone. As a small business, we appreciate your patience - international shipping can occasionally experience delays due to customs processing or carrier schedules.
Shipping Costs
- India: ₹150 flat rate | FREE shipping on 3+ items
- International (All countries): Shipping will be calculated at checkout for your zone | FREE shipping on 3+ items
Customs & Duties
Duties and taxes are prepaid for international orders - there should be no surprise costs at delivery. However, if your country changes trade policies, adds tariffs, or removes de minimis exemptions with little notice after your order has shipped, we will take care of any additional charges on your behalf.
Order Tracking
You will receive a tracking number via email once your order has been shipped. You can use this to monitor your delivery progress.
Shipping Issues
If your order arrives damaged or there is an issue with shipping, please contact us at sheetal@sheetalpetkar.com with your order number and photos of any damage.
Questions?
For any shipping-related questions, please email sheetal@sheetalpetkar.com